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Iteris is seeking an Incident Management Operations (IMO) Coordinator to support our 24-hour Traffic Operations Center. Using cutting-edge technology, the ideal candidate will be monitoring traffic incidents across North America. We are currently hiring for all shifts, with flexible schedules that can start as early as 4:30am and end as late as 9:30pm, weekdays and weekends. Because we monitor real-time traffic, our shifts tend to be non-traditional, so if you're flexible and aren't looking for a typical 9-to-5, this job may be right for you. This entry-level position will be full-time (40 hours per week). A strong candidate will be local to the Madison area with data entry and reading maps, and candidates from all backgrounds are encouraged to apply. Position is currently hybrid/remote, but may eventually report to our office in Middleton, WI.
What you will be doing:
- Proactively enter, edit, and monitor traffic incident information derived from Iteris data feeds, live traffic probes, review of cameras, online traffic reports, social and commercial media, police/fire scanners, and other sources
- Communicate with local agencies regarding traffic incident information
- Report Iteris system performance and feed reliability issues
- Document and maintain traffic incident records as required
- Other tasks as may emerge from time to time
What you need to be successful in this role:
- High School Diploma/Equivalent required
- Experience using Windows, MS Office, and popular mapping applications/services a plus
- Some experience [about 1 year] relating to position [i.e. operations center, IT/Helpdesk, or quality assurance roles] a plus
Iteris anticipates paying between $19.00 and $22.00 for this role. However, actual pay offered may vary depending on job related knowledge, skills, and experience.
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What's in it for you:
- Incentive-based yearly bonus
- 401(k) with immediate matching and no vesting period
- Employee Stock Purchase Program [ESPP]
- Generous Paid-Time-Off [PTO] benefits
- Comprehensive medical, dental, and vision coverage
- Life insurance
- Medical reimbursement plans
- Disability coverage
- Family-friendly programs
- Education assistance program
- In-house training programs
Iteris, Inc. [NASDAQ: ITI] is the world's trusted technology ecosystem for smart mobility infrastructure management. Delivered through Iteris' ClearMobility Platform, our cloud-enabled end-to-end solutions monitor, visualize and optimize mobility infrastructure around the world, and help bridge legacy technology silos to unlock the future of transportation. That's why more than 10,000 public agencies and private-sector enterprises focused on mobility rely on Iteris every day. And we want YOU to join us on this important journey! Visit for more information, and join the conversation on , , and .
Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver's license may be required based on essential duties.
- Pay Type Hourly